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It gives developers more than an address and delivery API: each inbox can retain relationship context, interpret ongoing conversations, coordinate actions, and operate within defined policies."},{"id":"human-approval","question":"Do agents send emails without human approval?","answer":"Only within the authority you configure. Agents can operate in a draft-only or approval-gated mode, or execute permitted tasks within policy. Sensitive decisions can be routed to a person with the relevant context and reason for approval."},{"id":"permissions","question":"How do I set agent permissions and limits?","answer":"Define the agent’s role, objectives, prohibited actions, and escalation rules. 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